We understand you may not want to read through a long list of terms and conditions, but by providing an online shop we need to make you aware of our terms of sale.

Should you have any questions or concerns about our terms, feel free to contact us.

 

Making an agreement to purchase our goods

  • Your order is an offer to us to buy the goods of the specification and description at the price indicated.

  • Wherever possible we will accept your order to buy the goods of the specification and description at the price indicated by e-mail and in which case there will be a concluded agreement between you and us.

  • Wherever it is not possible to accept your order to buy the goods of the specification and description at the price indicated we will advise you by e-mail and offer to sell you the goods of the specification and description at the price stated in the e-mail and will state the period for which the offer or the price remains valid.

  • You may accept our offer by e-mail within the period stated and in which case there will be a concluded agreement between us.

 

Delivery of the goods

  • The costs of carriage and any insurance which you direct us to incur shall be reimbursed by you.

  • The purchaser is responsible for any local taxes or import duties which may occur.

  • The goods shall be delivered to your address and the risk in the goods shall pass to you upon shipping.

  • You should inspect the goods upon receipt and report any loss or damage to the carrier immediately.

  • We will try to deliver the goods to you within the time estimated for delivery.

  • If we are unable to do so, we reserve the right to deliver them within 30 days beginning with the day after the day of the agreement between us.

  • If we are unable to deliver the goods to you within 30 days beginning with the day after the day of the agreement we shall inform you by e-mail. Should the goods are no longer required, we will reimburse any sum paid by you or on your behalf under or in relation to the agreement promptly.

  • The delivery charge for UPS delivery services is a set rate that contributes to the quoted cost sent by electronic invoice after your purchase. Should the final cost be different to the set rate, an electronic invoice, payable within 48 hours, will be sent. Should UPS delivery not be available in your country, payment will be refunded to the original method of payment within three working days. If you are not happy with the quote provided, we will refund the original method of payment less a 2.5% handling fee within three working days.

  • Where multiple items are purchased domestically, we will refund the original payment method with any surplus delivery costs paid upon shipping. 

Payment and Price

  • The price of the goods does not include delivery by us to you.

  • We shall not be bound to deliver the goods until you have paid for them. Payment shall be due when the agreement is made between us. The price due from you is the price indicated as inclusive of value added tax plus shipping.

Your right of cancellation

  • You have a right to cancel the agreement at any time prior to us shipping the goods.

  • You may cancel by giving us notice in any of the following ways:

  1. by telephone on +44 01993 811489

  2. by electronic mail to graham@piggottsculpture.co.uk

​      and the notice shall operate to cancel the agreement between us.

  • If you cancel the agreement we will reimburse any sum paid by you or on your behalf under or in relation to the agreement less the costs of carriage, any insurance which you directed us to incur and a 2.5% handling fee.

Our right of cancellation

  • If for reasons beyond our reasonable control, we are unable to supply the goods to you, we may cancel the agreement at any time before the goods are shipped by giving notice to you. We shall promptly repay to you any sums paid by you or on your behalf under or in relation the agreement. We shall not be liable for any other loss or damage whatever arising from such cancellation.

 

Statutory rights

  • Your right of cancellation is in addition to your other statutory rights.

  • The after sales service and guarantees mentioned below do not affect your statutory rights.

Guarantees and after sales service

  • We guarantee that the goods will correspond with the stated description and specification.

  • We guarantee that the packaging of any delivered items will be thorough, further information can be found in our delivery policy.

  • We are willing to provide advice to you in accordance with the conditions below.

Advice given by us to you

  • We are always prepared to offer advice about the goods available.

  • Whilst every precaution is taken to carefully package goods for a safe delivery our preference is collection from our shop wherever possible.

Conditions applicable

  • These conditions shall apply to all contracts for the sale of goods by us to you.

  • All orders for goods shall be deemed to be an offer by you to purchase goods pursuant to these conditions.

  1. Acceptance of delivery of the goods shall be deemed conclusive evidence of your acceptance of these conditions.

  2. Any variation to these Conditions (including any special terms and conditions agreed between you and us) shall be inapplicable unless agreed in writing by us.

  3. These terms represent the entire agreement between you and us.

Price and payment

  • Sales tax is not applicable to any orders as we operate below the VAT threshold.

  • Payment of the price on any invoices provided shall be due within 30 days of the date of the date of the invoice.

  • If you fail to make any payment on the due date then without prejudice to any of our other rights we may:

  1. suspend or cancel deliveries of any articles due to you; and/or

  2. appropriate any payment made by you to such of the goods (or goods supplied under any other contract with you) as we may in our sole discretion think fit.

  • You may not withhold payment of any invoice or other amount due to us for any other reason whatsoever.

Retention of title by us

  • The goods shall be at your risk as from shipping.

  • The goods shall not be shipped to you until no other sums whatever shall be due from you to us has been paid.

Acceptance of the goods

  • You shall be deemed to have accepted the goods upon the day of delivery.

  • After acceptance you shall not be entitled to reject goods which are not in accordance with the contract.

Return of goods which are in accordance with the contract

  • No goods delivered to you which are in accordance with the agreement will be accepted for return by us without our prior written approval and on terms to be determined at our discretion.

  • If we agree to accept any such goods for return you shall be liable to pay a handling charge of (10%) of the invoice price. Such goods must be returned by you to us carriage-paid and in the original packaging.

  • Goods which are in accordance with the agreement should not be returned without our prior written approval.

Limitations upon our liability to you

  • Our liability to you for any breach of contract or negligence (save and except our liability for negligence for death or personal injury) shall be limited to the price of the goods together with any expenses incurred

 

Choice of law and jurisdiction

  • This contract is subject to the law of England and Wales.

  • All disputes arising out of this agreement shall be subject to the exclusive jurisdiction of the courts of England and Wales.

  • If any part of these terms and conditions shall be found to be unlawful, it shall not affect the validity or enforceability of the remainder of the conditions.